Category: Maintenance

Sometime after 27 June 1029 at apx 1130 (Thank Bruce Smith) an increase of latency (ie. time it takes for one packet to get from the destination from

Copper remediation has commenced this week in Stage 2 of the Estate. You should have received notification from your RSP about this work, which involves replacing all the

Hi An update on the copper remediation work in the estate form NBNCo: As you are aware the field team have been completing on going remediation work within

The work the committee has done over the last 4 years has provided returns to the community, with responsive action by NBNCo undertaken with the implementation of remediation

As a result of the 15 premises who reported issues with their connection through the Gleneagles Estate FTTP Committee, capital works are well underway by NBNCo. Thank you

I have received an update from Kelly Whittaker, a customer service case manager from NBNCo.   I am writing in relation to a matter that has been raised

Approach to ACT Government UPDATE: Response from ACT Chief Minister Response ACT Chief Minister 310718 On behalf of the committee (who have worked very hard on the project, in

At the community meeting attended by senior representatives of NBN on 22 May 2018, the offer was made to investigate cases where residents still cannot get an NBN

A resident has reported that the NBN technician has replaced a board on the node as it was literally cooked in the heat.  This wont happen with FTTP

A number of residents have experienced significant outages over the last few days. These are due to the heat being experienced at the node, as well as heat