• Quality issues with the telephony/internet services in the Estate will not get any better, they are likely to get worse, as:
    • Distance impacts the quality and reliability of the service;
    • More is expected out of the existing old copper which is pushed to its limit – VDSL2 technology being the maximum currently attainable on this medium;
    • Changing services for one residence can impact everyone (eg. Power levels may have to be adjusted with a change, which impacts other customers);
    • Every time work is done on the copper, its integrity is risked through exposure to air, re-termination work required etc. over time;
    • Groundwater penetration in Gleneagles Estate is significant – which can impact the stability and life of the copper.
    • Electrical properties of the copper are not constant – they are in a state of flux.
  • A single speed is offered on VDSL2, as no assurance of quality can be guaranteed. You may have one speed one day and a different speed the next.  Retail Service Providers (RSP) can always blame your connection, as opposed to taking responsibility for congestion of their links.
  • The scalability of VDSL is limited (ie. Best the medium can offer is what is being offered now).
  • Any upgrades from VDSL2 to FTTH will be well over a decade away at best.