Telcos obligated to test NBN copper connections, not fix them, under new rules

In summary, the ACMA’s new sequential migration rules insist that telcos:

Conduct a line test to check their customer’s new NBN service is working after installation
Verify that any existing copper line used to connect a customer to their new NBN service is capable of delivering the maximum data speed specified in their chosen plan
Offer an interim service or make another acceptable arrangement to customers where their new NBN service is not working and can’t be fixed within three days

Gleneagles Estate NBN Committee